Booths Music (“we”, “us”, “our”) is the data controller responsible for your personal data.
Business name: Booths Music
Registered address: 17 Churchgate, Bolton BL11HU
Email: info@boothsmusic.co.uk
Telephone: +44(0)1204 522908
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
We process your personal data under the following lawful bases under UK GDPR:
We only process personal data where a lawful basis applies and ensure that such processing is limited to what is necessary for the stated purpose.
In-store and phone enquiries are initially hand written and handled by Booths Music staff. Email enquiries and online contact form enquiries collect data that you as the student or customer input and are retained through the email client. These emails are periodically deleted at the discretion of the Booths staff or on request. We retain personal data only as long as necessary for the purposes for which it was collected and to comply with legal obligations.
Following an enquiry, your contact details may be shared with your allocated music tutor (phone numbers in the majority of cases, email addresses when a phone number if not provided or available) to enable direct communication regarding lesson arrangements, scheduling changes, or general enquiries. All Booths Music tutors are independent and are based in the UK, providing music lessons within our music studios.
While you are enrolled as a student with your tutor (or as a parent or guardian acting on behalf of a minor), Booths retains personal data for the following purposes:
To provide effective coordination between Booths, you, and your tutor.
To communicate important information, including lesson updates, scheduling changes, or other relevant notifications.
To respond appropriately in emergency situations.
To request and process feedback in order to improve our services.
To send occasional marketing communications, including newsletters. You may opt out of marketing communications at any time.
Personal data is handled online securely through encrypted Google Sheets and retained only for as long as necessary to fulfil these purposes and to meet any legal or regulatory obligations.
Your personal data will be used to support your experience throughout the Booths Music website, to manage access to your account, and for other purposes described in our Privacy Policy. Through the checkout, your personal data will be used to process your order, support your experience throughout this website, and for other purposes described throughout this page.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
The data you enter through the contact forms comes through to us via email. Details such as email address and telephone number are retained in order to proceed with your enquiries and any future correspondence regarding your lessons or purchases. You can request that we erase any personal data we hold about you.
If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set several cookies to store your login details and your screen display preferences. Login cookies remain active for two days, or up to two weeks if you select the “Remember Me” option. Screen preference cookies remain active for one year. If you log out, login cookies will be removed.
If you edit or publish content, an additional cookie will be stored in your browser. This cookie contains no personal data and simply records the ID of the content you have edited. It expires after one day.
These cookies are necessary for the website to function properly. They include:
These cookies do not require consent where they are strictly necessary for the operation and security of the website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your account information supplied through online purchases is retained as follows:
Inactive accounts: 6 months
Completed orders: 6 months
Pending orders: 14 days
Failed orders: 14 days
Cancelled orders: 14 days
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to:
• Access your personal data (request a copy).
• Request correction of inaccurate data.
• Request erasure (“right to be forgotten”) in certain circumstances.
• Object to processing based on legitimate interests.
• Request restriction of processing.
• Request data portability where applicable.
• Withdraw consent for any processing based on consent.
To exercise any of these rights, contact us at the details above. We will respond within one calendar month.
Keep up to date with our latest student and tuition news, plus offers and general announcements from staff and tutors at Booths.